Choice of Repairer

You have the Right to Choose Your Repairer

"Choice of Repairer": what is it?

It's a term we all need to become familiar with when insuring our motor vehicles. We all need to know what it means. Why? Because it's crucial when lodging a motor vehicle insurance claim. Generally, there are three different scenarios when it comes to 'Choice of Repairer' on a Motor Vehicle Insurance Policy:

Choice of Repairer:
This policy allows you to choose your repairer. Many insurance policies automatically include a choice of repairer. This is the best scenario because you – as the owner of your vehicle – are the decision-maker. You get to decide who works on your car.

No Choice of Repairer:

This means that you do not have a choice. You are not a part of the decision making process. You do not get to decide who works on your car

The Optional Extra:

Then there is the optional extra, which many policyholders are unaware of. This policy does not allow 'Choice of Repairer' UNLESS you select it as an optional extra on your policy (as you would when selecting cover for windscreen protection or hire car). This optional extra is called 'The Any Repairer' or 'Choice of Repairer' option. This policy does not allow you to choose unless you have selected the optional extra on your policy.

Smiling Repair Man — Melbourne, VIC — Nunawading Panels

How Does Your Choice Affect You

Now, why is this so important? You do not want to be restricted when it comes to the repairs of your motor vehicle. Before you decide who works on your car, do your research. Ask around. Ask friends, family & work colleagues. Who does work where the focus is on quality and safety and of equal importance also cares about the quality of those repairs?

Choice of Repairer is essential. It is a must. It is necessary when insuring your motor vehicle. If you are unsure as to whether your policy gives you a Choice of Repairer, contact our friendly team, who are always happy to help.